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  • Guerrilla PR Wired: Waging a Successful Publicity Campaign Online, Offline, and Waging a Successful Publicity Campaign Online, Offline, an

    Guerrilla PR Wired: Waging a Successful Publicity Campaign Online, Offline, and Waging a Successful Publicity Campaign Online, Offline, an Waging a Successful Publicity Campaign Online, Offline, and Everywhere in Between [ Paperback ]
    Levine, Michael | McGraw-Hill | 2003³â 02¿ù
    28,490¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 1,430¿ø
    "The insights, strategies, and tips [in this book] are indispensable to anyone seeking to build a business or a career through publicity both online and offline."--Randal Evenson, president, Evenson & Associates, Inc., and www.4-Dmarketing.com...
  • Full Frontal PR

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    Full Frontal PR Getting People Talking about You, Your Business, or Your Product [ Hardcover ]
    Richard Laermer, Michael Prichinello | Bloomberg Press | 2003³â 02¿ù
    35,540¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 1,780¿ø
    Whether looking to promote a person, a business, a product, or even an idea, with "Full Frontal PR, " anyone can design and implement a simple plan and earn essential media coverage--without a large budget.
  • How Customers Think: Essential Insights Into the Mind of the Market

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    How Customers Think: Essential Insights Into the Mind of the Market Essential Insights into the Mind of the Market [ Hardcover ]
    Zaltman, Gerald | Harvard Business Review Press | 2003³â 02¿ù
    49,860¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 2,500¿ø
    ¸ðµç ½Å»óÇ°µéÀº öÀúÇÑ ½ÃÀåÁ¶»ç¸¦ °ÅÃÄ ¼¼»ó¿¡ ³ª¿ÀÁö¸¸, ±×Áß 80%´Â °á±¹ ¼ÒºñÀÚ¸¦ ¿òÁ÷À̴µ¥ ½ÇÆÐÇÑ´Ù°í ÇÑ´Ù. ¼ÒºñÀÚµéÀº °ú¿¬ ¾î¶°ÇÑ ÀÌÀ¯°ú °úÁ¤À» ÅëÇØ Á¦Ç°À» ±¸ÀÔÇÏ´Â °ÍÀϱî? ÀÌ Ã¥ÀÇ ÀúÀÚ Gerald ZaltmanÀº ½ÃÀåÀÇ ¼Ó¸¶À½À» Àд ÅëÂû·ÂÀ» »ç¿ëÇÔÀ¸·Î½á, ¼ÒºñÀÚµéÀÌ ¾î¶»°Ô Á¦Ç°À» ±¸¸ÅÇϴ°¡¸¦ ÀÌÇØÇϱâ À§ÇÑ...
  • Customer Experience Management

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    Customer Experience Management A Revolutionary Approach to Connecting With Your Customers [ Hardcover, English ]
    Schmitt, Bernd H. | John Wiley & Sons | 2003³â 01¿ù
    78,280¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 3,920¿ø
    »óÇ° ÆǸŰ¡ ½ÃÀÛµÇ¸é ¾Ë·Áµå¸³´Ï´Ù. ÆǸŽÃÀÛ ¾Ë¸² ¼­ºñ½º¶õ? ½ÅûÇϱâ
    In this follow-up to his bestselling book Experiential Marketing, Bernd Schmitt introduces the five-step CEM process, a comprehensive tool for connecting with customers at every touch-point. A must-read for senior executives, marketing managers, a...

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  • The Influentials

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    The Influentials One American in Ten Tells the Other Nine How to Vote, Where to Eat, and What to Buy [ Hardcover ]
    Edward Keller, Jonathan Berry | Free Press | 2003³â 01¿ù
    39,890¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 2,000¿ø
    »óÇ° ÆǸŰ¡ ½ÃÀÛµÇ¸é ¾Ë·Áµå¸³´Ï´Ù. ÆǸŽÃÀÛ ¾Ë¸² ¼­ºñ½º¶õ? ½ÅûÇϱâ
    Based on six decades worth of research and millions of interviews, "The Influentials" profiles the ten percent of Americans who quietly and profoundly influence decisions about the cars the other nine percent drive, the books they read, and the ca...

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  • Form Builder

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    Form Builder Human Resources [ Hardcover, DVD ]
    Nahb (COR) | Builderbooks | 2003³â 01¿ù
    18,450¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 930¿ø
  • Account Management: Sales 12.5

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    Account Management: Sales 12.5 Sales [ Paperback ]
    Langdon, Ken | Capstone | 2003³â 01¿ù
    31,190¿ø (10% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 1,560¿ø
    The sales function is the front--line of any business. Keeping up with the latest sales techniques is essential, as well as ensuring you have a motivated, incentivised and focused sales team well--versed in the basics of selling, from identifying new prospects and getting repeat business to closing ...
  • International Handbook of Market Research Techniques

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    International Handbook of Market Research Techniques [ Paperback, POD ÁÖ¹®Á¦ÀÛµµ¼­ ]
    Birn, Robin / Race, Phil(EDT) | Kogan Page Ltd | 2003³â 01¿ù
    98,950¿ø (5% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 2,970¿ø
    »óÇ° ÆǸŰ¡ ½ÃÀÛµÇ¸é ¾Ë·Áµå¸³´Ï´Ù. ÆǸŽÃÀÛ ¾Ë¸² ¼­ºñ½º¶õ? ½ÅûÇϱâ
    * Standard text dealing with market research techniques* For all levels of expertise: from students to experienced practitioners* Paper reissue of a successful bookA short-cut to experience and knowledge on all key techniques with contributions fr...

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  • Essential Brand Book

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    Essential Brand Book Over 100 Techniques to Increase Brand Value [ Paperback, POD ÁÖ¹®Á¦ÀÛµµ¼­ ]
    Ellwood, Iain | Kogan Page Ltd | 2003³â 01¿ù
    66,000¿ø (5% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 1,980¿ø
    »óÇ° ÆǸŰ¡ ½ÃÀÛµÇ¸é ¾Ë·Áµå¸³´Ï´Ù. ÆǸŽÃÀÛ ¾Ë¸² ¼­ºñ½º¶õ? ½ÅûÇϱâ
    "Essential!" -- Marketing magazine"A must for marketing and business professionals alike." --Sales DirectorThis fully updated paperback edition of "The Essential Brand Book" is a companion resource for anyone involved in brand issues and contains ...

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  • Marketing to Women

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    Marketing to Women How to Understand, Reach, and Increase Your Share of the World's Largest Market Segment [ Hardcover ]
    Martha Barletta, Tom Peters | Dearborn Trade | 2003³â 01¿ù
    32,760¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 1,640¿ø
    »óÇ° ÆǸŰ¡ ½ÃÀÛµÇ¸é ¾Ë·Áµå¸³´Ï´Ù. ÆǸŽÃÀÛ ¾Ë¸² ¼­ºñ½º¶õ? ½ÅûÇϱâ
    ¿©¼ºÀ» À§ÇÑ »óÇ° »Ó ¾Æ´Ï¶ó ´ëºÎºÐÀÇ ±¸ÀÔ¿¡¼­ ÁÖµµ±ÇÀ» Áã°í ÀÖ´Â ÆíÀº ¿©¼ºÀ̶ó´Â »ç½ÇÀº ÀÌ¹Ì Àß ¾Ë·ÁÁ® ÀÖ´Ù. ÇÏÁö¸¸ ¾ÆÁ÷±îÁö ¿©¼ºÀ» ´ë»óÀ¸·Î ÇÑ ½ÃÀåÀ̳ª ¸¶ÄÉÆÃÀº ±×´ÙÁö ¹ß´ÞµÇ¾î ÀÖÁö ¾ÊÀº Æí. ¸¶ÄÉÆà Àü¹®°¡ÀÎ Martha Barletta´Â ÀÌ Ã¥¿¡¼­ Àüü ¼ÒºñÀÇ 85%°¡ ¿©¼ºÀ̶ó´Â »ç½ÇÀ» ¿ì¸®¿¡°Ô ȯ±â½ÃÅ°¸ç, ¼ºº°ÀÇ ...

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  • What Clients Love

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    What Clients Love A Field Guide to Growing Your Business [ Hardcover ]
    Harry Beckwith | Warner Books | 2003³â 01¿ù
    31,260¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 1,570¿ø
    »óÇ° ÆǸŰ¡ ½ÃÀÛµÇ¸é ¾Ë·Áµå¸³´Ï´Ù. ÆǸŽÃÀÛ ¾Ë¸² ¼­ºñ½º¶õ? ½ÅûÇϱâ
    Readers will learn how to pinpoint a company's position, define a brand and manage it so that it has full and overwhelming impact, and harness the changes that keep one's clients not only happy, but thrilled and grateful. Beckwith reveals the four...

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  • Taktisches Supply Chain Planning

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    Taktisches Supply Chain Planning Planungsunterstuetzung Durch Deterministische Und Stochastische Optimierungsmodelle [ Paperback ]
    Thorn, Jens / Gabriel, Roland(EDT) | Peter Lang AG | 2002³â 12¿ù
    164,650¿ø (10% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 8,240¿ø
  • Using Lacuna Theory to Detect Cultural Differences in American and German Automotive Advertising

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    Schroder, Hartmut / Grodzki, Erika | Peter Lang Gmbh, Internationaler Verlag Der W | 2002³â 12¿ù
    124,930¿ø (10% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 6,250¿ø
  • Customer Relationship Management

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    Customer Relationship Management [ Hardcover, POD ÁÖ¹®Á¦ÀÛµµ¼­ ]
    Knox, Simon / Payne, Adrian / Ryals, Lynette | Routledge | 2002³â 12¿ù
    116,790¿ø (10% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 5,840¿ø
    Presents a strategic framework for successful CRM policy. This book backs up these five processes - strategy development, value creation, channel and media integration, information management and performance assessment. It concludes with interviews from four thought leaders, offering a 'futures' vis...
  • Deliver Outstanding Customer Service

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    Susan Nash, Derek Nash | Parkwest Publications | 2002³â 12¿ù
    24,920¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 1,250¿ø
    This guide to customer service introduces a service management model that saves time and money by providing information, skills and techniques to raise competency in customer care.
  • Managing High-Tech Services Using a CRM Strategy

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    Blumberg, Donald F. (D.F. Blumberg Associates, Gladwyne, Pennsylvania, USA) | CRC Press | 2002³â 12¿ù
    267,300¿ø (10% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 13,370¿ø
    Explores how to manage and direct any service organization utilizing a high tech strategy supported by the Customer Relationship Management (CRM) infrastructure. This book shows you how to rethink the basic service business model and the key operational dynamics in order to optimize your service bus...
  • I Want That!

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    I Want That! How We All Became Shoppers [ Hardcover ]
    Thomas Hine | HarperCollins | 2002³â 12¿ù
    35,540¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 1,780¿ø
    In this fascinating cultural history of shopping, the author of "Populuxe" looks at how and why people have valued, desired, and acquired objects over the centuries. 20 photos throughout.
  • Value-Based Marketing for Bottom-Line success

    Value-Based Marketing for Bottom-Line success 5 Steps to Creating Customer Value [ Hardcover ]
    J. Nicholas de Bonis, Eric W. Balinski, Phil Allen | McGraw-Hill | 2002³â 12¿ù
    62,610¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 3,140¿ø
    "Any marketing book capable of generating real discomfort and inspiration in equal quantities (like this one does) has to be a 'must read'. A 'hands-on, ' practical guide to help you improve your business and delight your customers."----Paul J...
  • Before the Brand

    Before the Brand Creating the Unique DNA of an Enduring Brand Identity [ Paperback ]
    Alycia Perry, David, III Wisnom, Alicia Perry | McGraw-Hill Trade | 2002³â 12¿ù
    21,290¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 1,070¿ø
    »óÇ° ÆǸŰ¡ ½ÃÀÛµÇ¸é ¾Ë·Áµå¸³´Ï´Ù. ÆǸŽÃÀÛ ¾Ë¸² ¼­ºñ½º¶õ? ½ÅûÇϱâ
    How to create a relevant, distinctive brand identityBefore you start building a brand through advertising, marketing, and public relations, you had better know the difference between identity and image in order to establish an effective, enduri...

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  • Kellogg on Integrated Marketing

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    Iacobucci, Dawn / Calder, Bobby J. | Wiley | 2002³â 11¿ù
    74,080¿ø (18% ÇÒÀÎ) Æ÷ÀÎÆ®Àû¸³ 3,710¿ø
    This cutting-edge book– with contributions by the star faculty of the Kellogg School of Management and the Medill School of Journalism’ s Integrated Marketing Communications department at Northwestern University– offers the latest t...
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